Privacy Policy
Last updated: April 2025
This Privacy Policy explains how Chaurasia Matrimony collects, uses, and protects your personal information when you use our platform.
1. Information We Collect
We collect information you provide directly when you create an account, complete your profile, or contact us. This includes your name, email address, phone number, date of birth, photos, and profile details such as religion, education, occupation, and partner preferences. We also collect usage data automatically, including device information, IP address, browser type, pages visited, and time spent on the platform.
2. How We Use Your Information
Your information is used to: • Create and maintain your account • Show your profile to compatible matches • Send you relevant match suggestions and notifications • Improve our platform and personalise your experience • Comply with legal obligations and resolve disputes
3. Sharing Your Information
We do not sell your personal data. Your profile is visible to other registered members according to your privacy settings. We may share data with trusted service providers who assist in operating our platform, subject to strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures including encryption in transit (HTTPS/TLS), secure storage, and regular security audits. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
5. Your Rights
You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your account and associated data • Withdraw consent at any time • Lodge a complaint with the relevant data protection authority
6. Cookies
We use cookies and similar tracking technologies to keep you signed in, remember your preferences, and analyse platform usage. You can control cookies through your browser settings, though disabling them may affect functionality.
7. Retention
We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, your personal data is removed within 30 days, except where retention is required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notice. Continued use of the platform after changes constitutes acceptance of the updated policy.
Questions? Contact us